WHAT OUR CLIENTS HAVE TO SAY

  • Robyn Gorman

    We started working with Heather Serrano Designs early in 2022 to transform our Florida home into the gulf shore oasis that we had always imagined. 

    Heather’s vision of bringing the gulf views we had “outside of our windows” to life “within” our home, perfectly articulated what we had been looking for.  

    The result is an elegant and perfectly appointed, tranquil space that we are proud to call our forever home. 

    We often state “to say that Heather Serrano Designs exceeded expectations” would be an understatement!

    From concept to execution, Heather and her Team delivered the kind of vision, attention to detail and care for our home that is not just rare but one of a kind.

  • CONRAD & JANET D'ALESSANDRO

    Heather's design ability and Frank's construction talents worked together seamlessly throughout the project. We especially liked having one contact who managed the day to day operation. Heather's design studio was in contact with us each day with daily photos, emails and/or phone calls while we were in NJ. We especially liked that Heather did her homework prior to each of our selection meetings to narrow down choices (we're not good at making decisions if there are unlimited choices). Her design suggestions expanded our vision into new territory which gave us the fresh and new design that we wanted to achieve. By taking down walls and reassigning room use, we gained the open floor plan that we wanted. Heather's attention to detail was amazing in both the design aspect and in the construction workmanship. We couldn't be happier with the final outcome. When we walk into the house it feels like home. We love the openness, the clean simple lines, the sophistication, and how the house is so up-to-date. Thank you Heather, Frank and the entire design team. We have and will continue to recommend your Design Studio.

  • BARBARA SHAUGHNESSY

    We bought a 7500 square foot house that was 9 years old and heavily “Tuscan” style. We wanted a fresh, transitional style that still respected the architecture of the house and was kid friendly, to accommodate our 8+ grandchildren, all under 5. Heather was great at choosing durable fabrics for the living areas and ready made, washable fabrics for the guest suites. We re-purposed many items and she helped us set priorities and develop a plan and priorities that suited our budget and long-term time frame. New light fixtures and fresh paint helped to give the house a whole new feel right away. Her contractors; painters, electricians, etc… were trustworthy and reliable. It’s been one year and we’re about half done and looking forward to the next phases. By the way, her assistant, Mia, is the best!

  • CHRISTOPHER SHUCART - JCS REALTY GROUP

    Heather and the Serrano Designs team has assisted JCS Realty group since 2005 on various commercial and residential projects including retail & office shopping center renovations, office & restaurant make-overs and single family homes. The team is always willing and able to put forth whatever effort and time is needed to accomplish the task at hand. Serrano Designs has an ability to not only look at the project from an aesthetic perspective, but also assist in setting the design standards from a functional and operational standpoint. Thank you Heather, for all the great work you have completed over the years to help separate JCS Realty Group’s quality developments from others! We look forward to continuing to work together on future projects

  • ALAN & THERESA WILSON

    Our experience of working with Heather and her team means that we won’t dream of looking elsewhere when updating the rest of the apartment. In fact, we’re bringing forward the time frame on that to 2019. We want to enjoy bringing our sleeping spaces up to the same high standards as soon as possible. We wouldn’t hesitate to recommend Heather Serrano Designs to anyone wishing to transform their living space. You will not be disappointed.

  • RUSSELL & NIKKI KANE

    A friend of ours suggested we touch base with Heather Serrano Designs and see what she might recommend. Heather planned replacement of our window treatments, ceiling fans, chandeliers and kitchen knobs and pulls.

    Heather planned the repainting of our dark brown kitchen cabinets to a white lacquer and selected colors for the walls and ceiling.Last season we had some storm damage and had to repair and repaint our foyer and bathrooms, as well as replace a few lighting treatments.

    Naturally, we had Heather take care of those items. My wife and I could not be more pleased with the experience we have had with Heather and her staff and workers. We have been married for 46 years and over the years we have dealt with many designers. None have come close to Heather’s ability to get things done on time and on budget while being as cordial and friendly as you can imagine.

  • JILL AND STEVE NESBITT

    Just wanted to "thank you" for the amazing job you have done for us. I had worked with your husband, Frank Gericitano and knew we wanted to use him as the contractor for our remodel. It only made sense to have you help us with the design and I had seen some of your work before. It took me a while, but I finally decided to take a leap and trust your judgement when selecting our flooring. You suggested a "herringbone" pattern with our Plank tile.

    It turned out absolutely beautiful! I love the way your team responds immediately to all of my questions and really appreciate you stopping each day and overseeing the project. Thank you for recreating our beautiful condo!

  • ANGELA FREDA

    I had a living area that I just didn’t like. I tried changing certain furniture pieces but I was never happy. I decided to do some shopping for new furniture. Because I was afraid of making another mistake I asked for help when I was at a store and Heather was recommended to me. I called Heather and she was so responsive came over in a matter of days. I guess it helped that she works a lot in my community (Mediterra) and was able to come by after other appointments. I told her I like the look of my dining area and she completed a look I now love with new furniture and carpeting for my living area as well as the dinette area. I’ve dealt with designers in the past and never have I been as pleased not only with the results but also with her efficiency. I would call and she not only took the call immediately she also responded to my requests almost overnight. Heather’s staff (Mia and Frances) are just as responsive, friendly and great to deal with. I would give Heather and her team 5 stars and highly recommend them.

  • TOM & MARY BENDER

    It all started with the master bath in our year-old home in Esplanade Golf and Country Club. It had a huge “car wash” shower and no vanity area. The workman redoing our lanai recommended Heather Serrano Designs.Thanks to Heather and her vision, we were assisted in making the choices and changes necessary before we left for our second home in Minnesota, for 6 months.

    We left everything in their hands. We received photo updates on a regular basis. One included Heather draping herself on the new island!Our home was more than we had imagined. There was not a detail that wasn’t attended to. Now our house is a home, albeit a fabulous one, but a comfortable and livable one as well. And we count Heather and Mia as good friends.

  • SUE AND MIKE SMITH

    My husband and I initially sought out the services of Heather Serrano Designs to help us turn a closet in our high rise condominium into a sleeping space. Heather very creatively transformed this area into a wonderful set of bunk beds with built in drawers which sported beautiful bedspreads and walls and woodwork which matched perfectly with those which had previously existed. We then went on to have Heather assist us in choosing some new area rugs which also turned out beautifully. After a few years, we sold our condo and moved into a home…again we turned to Heather to help us through a major re-decorating process. Heather’s innate good taste paired with her design “flair” and her attention to detail made this process painless and fun…our home is beautiful and we have Heather to thank! We would highly recommend Heather Serrano Designs for your decorating needs!

  • DEBRA BAILEY

    I purchased a new coach home in 2016 and furnished it with basic necessities. The home had builder grade paint and lighting fixtures and needed color, texture and accessories. I had seen Heather’s work in multiple homes and loved her ability to walk in and know exactly what was needed to satisfy her clients objectives. Heather’s ideas were practical and she did a great job choosing accessories, colors and textures that brought everything together. New dining chairs made it possible for me to expand seating form six to eight. Carpet and rugs enhanced the tumbled marble flooring and added warmth. Texture was accomplished by the addition of subtle wallpaper and the lighting was upgraded to enhance the decor. Heather repurposed many items and proposed sustainable options for carpet and area rugs. She chose durable fabrics for accent pillows and pulled accessories together. My home is now light and airy, warm and inviting. Heather’s team of contractors and vendors delivered on time and in full. I look forward to working with Heather Serrano Designs on my next project.

  • JUDY AND RICHARD STRAIN

    New LisWe have used Heather Serrano Designs for multiple home projects over the last 12 years. Projects have included everything from interior design to major room remodeling. The company’s knowledge of product resources and quality contractors has made each and every project a true reflection of the design. They have always provided complete over site of the projects and communication during the processes.

    Heather Serrano Designs have also continued to expand their in-house capabilities and staff to better implement the design concepts. The flexibility of the organization has insured that the communication and integration of the clients thoughts and ideas are a significant part of the final plan.t Item

  • LYNN WEDEL

    We purchased a new spec home in The Moorings in Naples. The house needed chandeliers and pendant lighting, wall and coffered ceiling paint and embellishments, all bed duvets, pillows and window treatments, complete furniture and decor. Heather and her team truly listen and care about your project wishes.

    She is extremely talented and creative in all phases of your design goals. They are professional, friendly and adhere to the schedule. Heather achieved decorating our new home in Naples beyond our dreams, and as a bonus she added special family sentiments within her designs. We are absolutely thrilled with all the beautiful appointments she selected! It was such a pleasure to work with Heather and her Design Team!”

  • MARY JEAN PERES

    Heather was recommended to me for Design Services by Alison and Craig who owns Alison and Craig Furnishings in Naples. I have been a long-time customer there and I knew they could recommend a very qualified person.

    I called Serrano Designs and Heather came to our home within two days. We purchased a 14-year-old home and wanted to do a major renovation and update inside and out. We were in way over our heads but when Heather came and looked around I knew she was the person for this big job. I liked the vision she had and I knew we needed someone with her experience and expertise to complete this job in our lifetime. Heather helped us transform every room in our home, New paint colors, New furniture, New Draperies, bedding, shutters, lighting and the list goes on and on.

    I loved how Heather guided me because I am not a decorator while still listening to what we wanted our home to be. I loved how she wasn’t afraid to tell me when I suggested something that wouldn’t work- ‘NO that is not a good idea but how about this or that’ I can tell you that when we walk into our home we LOVE it; we love every room. I would highly recommend Heather Serrano Designs; I don’t think you will find anyone more qualified and who will work harder to get the job done. I would be happy to be a reference anytime.

  • KAREN MCELLIGOTT

    Heather decorated our entire condo in 2005. I continue to call her whenever I need anything. She understands my taste so much that I trust her to select a piece for me when I’m not there. She is the best!